What Our Clients Say About Us

I have had many cleaning companies do jobs for me, fantastic cleaners and many others. But I have decided that I have found the best one with these guys. The cleaners that came were so polite and professional and trust worthy, they cleaned everything and I didn’t need to keep telling them here or there they was just truly amazing. Finally found and reliable and affordable company. Although I’m paying for the service it just so nice to know it’s money well spent and they were such nice people you actually appreciate the service.

Mina Nibari

We are very pleased with the cleaning services from the FK Domestics. Our regular cleaner, Lily, works very hard and always gets her work done very quickly and with attention to details. The replacement cleaner we had this weekend was also very hard working and thorough. I would definitely recommend both of them to others.
Many thanks and best wishes,
Beata Klejevskaja

Nadka is a very good cleaner and a very friendly and nice person! I am very happy with her!
Regards,
Dorothea

Yes – thank you. She’s really good and it is much better for us to have her on a Thursday instead of a Wednesday, so we are happy.  We have a new back door now so if she struggles with the keys (the front door can be a bit difficult) we can leave her a back door key?
Many thanks
Rhian

Morning,
I pray this finds you well.
Ekaterina started cleaning for me yesterday and please thank her and let her know that she is a blessing like her daughter was as she did an excellent job and I totally happy and satisfied with her standard of work.  I look forward to her working and blessing me in the future with and by her cleaning.
Please do let her know if and when she needs new products to write them done to and for me.
I am thankful as Margarita always did her best.  It is such a relief to know this and also to deal with you as the job just gets done no hassle and I am and I do not worry about anything and or my cat when dealing with you all.
Take care for now and have a blessed weekend.
Denise

Thanks. My mum said she is very good and did a good job.
Please ask her to come again from next week every week. Same time Wednesday at 9 am. It is a very good beginning and I hope it will continue like this.
Best,
Cynthia

Thanks for your email, Stella seems like a very nice lady, she arrived earlier than expected 8.10 am as she said 8.30 was difficult for her as she comes in from SW London  and has somewhere else to go to so I said if it is easier she can come to me for 2 pm on a Friday for 4 hours. She will try and do this week. She worked three and a half hours this week and so I paid her accordingly.
My first impressions are that she cleans well and is enthusiastic about her work. I hope this will be a successful appointment
Regards
Tracy Wise

Hi
Our cleaner last week was really fantastic, thank you! I will get the
Contract to you tomorrow, sorry about the delay.
Abi

Good day
Thank you for your email. The replacement cleaner did a wonderful job and I most appreciate you replacing Galina’s services.
Kind regards
Julie

I met with the cleaner /Roza Nedeva/ yesterday and although she doesn’t speak English she understood what needed doing and for as long as I was there which was around and hour and a half, she did a very good job.
As we discussed on the phone, if I need to explain something to her then I will contact you.
Many thanks
Nikki

Antonia,
The cleaner who came yesterday did a good job. Everything we asked to be cleaned was done and the shirts I left out were ironed. Certainly, we would be happy to have her as our cleaner again if needed.
Generally, the service provided by FK Domestics is good, although a couple of times recently where the cleaner did not come when scheduled were frustrating (this last time we had guests staying so needed the flat clean). Occasionally the cleaner misses the odd area of the flat, but overall they do a good job.
Your telephone service is always prompt and the staff helpful, so no complaints there.
I hope that helps.
Tim

Dear FK Domestics,
Just a quick note to say that we are very happy with Slavka, who comes in and cleans our flat every Friday.  She is very reliable and friendly, and does a great job!  I hope she’ll stay with us for a while.
Best wishes
Andre and Janneke

Cleaning operatives ? I love my cleaner – she is very thorough and reliable. Couldn’t ask for a better one. Administrational and management support – have been great with regards to helping with payments etc. Have not experienced a week when my cleaner is unavailable so I am unable to comment on how they handle this but it seems like management are great on communication with the cleaners. Company in general?  Nothing negative to say here.  Have a very good reputation with me and great quality of cleaners.
Natalie Pinel

Svetla is so far the best cleaner i have ever had. I really like the polite and honest attributes of her. She is very punctual and gives her 100% to the work. Administration and management support are Excellent
Rolie Omomedia

I have Irina Geneva come to my house, I’m very pleased with her work, and within the 4 hours she spends in the house she covers all her assigned duties.
Administrational and management support – a few times I have had to cancel the cleaning on a very short notice period and this hasn’t been a problem for which I thank you. Company in general – I am very pleased with your services.
Would you use us again and if not how would you improve our service?
Yes I would definitely use again, possibly might be looking to book in for a deep clean in a few weeks’ time so it would be great to be notified of any deals

My cleaner has been good if there is anything that I would like done I can leave her a note; any minor issues have been resolved between us.  We did have a few concerns over the standard of ironing initially but that now has been resolved.
Administration and management support – Normally very good and questions are resolved. Company, in general, is Efficient
Would you use us again and if not how would you improve our service?  We would recommend your services.

Dear FK Domestics,
To answer your survey I have been very happy and impressed with your company since I started using you.
Arranging a cleaner was efficient and easy, your rates are competitive, and my cleaner Violetka is both lovely and very good at her job.  All my interactions with your support and management team have been excellent and I am very pleased with the whole service. I have no comments for improvement as I am happy with everything. Helen

Cleaning operatives ? Punctual, reliable, efficient, totally trustworthy. Penka is our friend as well as our cleaner! Administration and management support – all fine – no problems encountered at all. Would you use us again and if not how would you improve our service? Yes and can’t think of any improvements
Gill

Great – Nadya is very thorough and friendly. So far I have always been informed when she is away and a replacement is always provided.
The admin process is fine – I never have to do anything which suits me perfectly. I would use you again and recommend you.
Long may it continue!
Thanks,
Christina Bridge
Press Assistant

We have been very impressed with Anzhela Apostolova, and the support provided by the Admin staff. Would definitely recommend to a friend.
Thanks, Matt

All excellent and yes I recommend you to anyone who asks!
Ryony Dean Franklin

Cleaning operatives are Very good. Had a number of different people over the years and all have been excellent. Administration and management support are good, never had any problems. Would you use us again and if not how would you improve our service?
Yes, we took on a different cleaner when we moved from Stockwell to Woodford and would use you again if we decided to move.
Pete Francis

Up until recently, my flat was serviced by Geri, who I was very happy with. Today for the first time, it was cleaned by Nonka.
I just wanted to let you know that I am very happy with job done by Nonka. I had recently returned from holiday and I had left my flat in a proper mess.
I returned home to find that Nonka has done a sterling job cleaning up my mess and I’d be very happy for her to continue.
Please pass my thanks on to Nonka for a job well done

Angela is efficient, a very good worker and a friendly person.
Administration and management support, No dealings with these departments to talk about. Company, in general, is ok, nothing to report
Yes, we are happy with our cleaner
Natalie Beckmann

Our experience of FK Domestics has been successful. Cristina, our cleaner, is excellent and hard working. My dealings with your admin department have always been easy and hassle free.
Would definitely recommend you.
Scott McCarthy

I would say that Kalinka’s cleaning every two weeks has made a real difference to my mother’s quality of life. I was a little nervous as my mother is old and vulnerable (and it is not always easy to be around her as she gets very frustrated and wants to be able to do everything herself, which she is no longer able to). However, it has worked very well and although she and Kalinka cannot communicate with language, they seem to be able to understand each other. So all is well and I thank you for your concern.

Kalinka is a very good cleaner – she has transformed the shower in two
visits! She is very thorough. V. satisfied.
Recent calls to the office have been successful and when there was a
miscommunication and no cleaner turned up, I was offered other
options.
I do feel that the company is striving and that the company does care
about its clients and their satisfaction.
I have certainly recommended you to others and I would definitely
continue to do so.
Marianne Nightingale

Jo-Anna Parker”We are so happy with Sonya…she is fabulous!”

”…we love Tina! She is fantastic!”

Sarah Stockham

”It is with the greatest of pleasure that I am able to provide Liliya with a reference. Lilya’s work is exemplary. She displays an extraordinary professional and pleasant
manner. Lilya is punctual, smartly attired and respectful.”

Pauline Leahy

‘Ivelena is our cleaner & we are not around when she arrives but upon checking
when we get home, she has done everything we have asked & we are happy with her work. With regards to your
office, all our contact has been through e-mail but I have found FK Domestics Ltd to be very efficient & prompt
in response to any questions we might have.”

Caroline Hales’

”Just to let you know that we are very pleased with our cleaner Dobrinka – she is
doing a great job.”

Jane Donnelly

”Ivanka is a fantastic cleaner and we are very pleased with her work.”

Maria Coul

”Thank you so much for your service. I am totally delighted with our cleaner –
so far she is excellent.”

Sophie Bennet

”Many thanks for sending Stanka yesterday- she did a great job! Please pass on
our thanks.”

Kirstin O’Neill

”The cleaning was fantastic – Geni did an amazing job. I am very very happy!”

Ruth Taylor

”Excellent service – I will use you again!”

Daniel

We are extremely pleased with our operative, Tatyana Paneva who is very thorough, dedicated and does a great job every time.
Administration and management support – – we have not had much contact with the rest of the company but when we were setting up the service, everything went very smoothly.
We have a good impression of the company. Very pleased with the service, we will continue to use it and would recommend it to friends.

I really love and trust Zoya. She’s ultra reliable, always on time and extremely efficient and pleasant to speak to. She’s also quite flexible as we sometimes vary the tasks to be done which she happily complies with.
I think the company is good – efficient, responsive and reliable. For me, it is about Trust and dependability. More than that the service is unobtrusive which I value.
I would happily recommend your services to any potential client and to provide a testimonial for them should you require it.
Alison

My cleaning lady is excellent. Never have to tell her to redo things. She is flexible with her work and her cleaning is of a high standard. I have not come across someone as efficient as Tatanya. Administrational and management support no problems. Everything is handled professionally and efficiently. Holiday replacement is found well before my cleaning lady goes on holiday. Company, in general, is very helpful and professional. No major issues so far and I have been using the firm for 2 years.
I would continue to use this company and have recommended to other as well.
Viren Mehta

The lady I have is great and I feel confident and secure having her in my home. she is brilliant.
Administration and management support are ok email me the invoice otherwise no contact.
Company in general is ok as above.
I am still using your service and have done so for almost two years because i like the cleaner. However it would be nice to receive a phone call from time to time that would be a nice personal touch.
Jo

We are very happy with our cleaner and her level of service
Admin has been good, especially when our normal cleaner was sick, they sent another.
The company is good.
Marie Cloutman

Latina is wonderful. She looks after our home very well. She is incredibly reliable, and if she has any time left, tries to do extra jobs around the house. Latina is a great asset to your company.
Administrational and management support are Helpful.
I have recommended the company to a number of colleagues.
Yes, I would you use your services again
Thanks,
Sarah.

Cleaning operatives are Excellent, Gelina is very hard-working, thorough, conscientious and learns quickly. She is always very pleasant and cheerful. The replacement cleaner you sent when Gelina was ill was also very good
Administration and management support are very good, we were informed when Gelina was ill and arrangements for an alternative cleaner were efficiently handled.
The company in general – no problems – administrative staff always very helpful and efficient.
Would you use us again and if not how would you improve our service? – yes, no improvements come to mind
Angela Greenfield

Galina is fantastic, we’re always amazed at how clean our home is after she’s finished. She’s also very nice and friendly to us.
I’ve been happy with this, responses to emails have been within 24 hours which is good.
Good impression so far from the company. I will continue to use your services. And will recommend you to friends.
Hilda Smits

Our cleaner, Lyubka, does a marvellous job, is always on time and extremely pleasant to have around the house. We have no problems with your company.
Thanks
Hilda

Asiya is fantastic! She is very reliable and trustworthy and does a really wonderful job of cleaning and tidying. When I come home the flat is sparkling. She is the best cleaner I have ever had!
Administration and management support are Fine, no problems
Company, in general, is Fine, no problems
Yes, and I have also recommended you to a friend
Gabriell Walker

The cleaner I have takes pride in her work and completes all the required jobs as defined in the list you have on my file. However, I think at times I have weeks where the flat is fairly clean and the cleaner can be more helpful by undertaking other small pieces of work to surprise the client (i.e. like I surprise her with extra cash if a good job is done to show my appreciation).
Administration and management support are Helpful and efficient.
Company, in general,  is Professional and willing to go the extract mile.
Would you use us again and if not how would you improve our service?
Yes of course hence why I have referred your services on.
In summary the cleaner taking more initiative to do extra things if they have the time to surprise their regulars. Small things like this make people want to say how “my cleaner is fantastic” to friends and business associates which leads to referring your services on.
Raymond Grech

Desi, out usually cleaner is very friendly, prompt and always attend on the day requested. She is flexible when our plans change also. She lets me know when we are running out of cleaning products, which is helpful.
it was resolved in a satisfactory manner. Never had any other issues. Admin has always been very good, and replacement cleaners always found when Desi is away.
Company in general is good
Yes – I would you use you again.

Cleaning operatives Yanka is great.
Administration and management support –
Also pretty good
Company in general
Yes I will use your services again and I’ve also recommended people to you
Natasha

Rumellia is a great cleaner we are very happy with her
Louise Whitham

We would be interested in knowing what notice period is needed to request a change of cleaners. Administration and management support are always excellent and fast in responding. Company in general is very good. I often recommend to friends. I would use you again.

Evelina is very good, I don’t normally see her but when I do she is very friendly.

Cleaning operatives are very nice and friendly, reliable and thorough, couldn’t ask for more. Administration and management support
Good, changed overpayment and admin details from the previous tenant recently and there were no issues in the handover. I would definitely use you again and not really sure you can improve on a service that works really well.

Natalie Stacey

My cleaner Lyubka has been cleaning up my bachelor mess for 4-5 years.
She is friendly and punctual and works conscientiously. If she runs out of jobs before her time is up she goes into the wardrobe and gets a couple of shirts out to iron.
It’s so nice to come home and find the house clean and tidy. I HATE cleaning the bathroom and kitchen so she is an absolute God send.
The cleaners are self-employed so you pay them directly than paying a commission payment to the agency. Works fine and is an easy arrangement.

We are delighted with our new cleaner – she is very thorough, well trained,  uses her initiative, pleasant and learns quickly.
Kalpesh Parmar

We are happy with Donka. Administration and management support -The staff was very diligent in sorting out our statement and in replying to our questions.
Happy with the company and would recommend.

Borjana has been here twice and I am very pleased with her, she is professional, punctual and friendly. Happy with my cleaner, she is reliable, prompt and works hard
Nathalie Depotter

Lyubka is great. She works under her own initiative and is thorough and conscientious. If she runs out of jobs before the 2 hours is up she will take some shirts out of the wardrobe and iron them which is a great surprise to find! I’d use FK Domestics Ltd again and have referred friends and work colleagues to you. I have recommended you as a company and Lyubka personally as one of your cleaners.

The cleaner is welcoming; the house is cleaned to a acceptable standard in the time. I’m new to the company but have been satisfied so far with the certified nature of the service, I feel thankful that I am harmless and secure by using an agency such as this rather than directly with an private cleaner

Cleaning lady Latina is the best cleaner I have ever had. She is prompt, dependable, she does an outstanding job and even does more than she is required to do without even been asked !!! LATINA JUST GETS ON WITH THE JOB WITHOUT ANY HASSLES !!! Administrational and management support – Efficient and professional. Company in general Professional, friendly, polite, reliable and efficient I would only use FK Domestics Ltd and do now !
Denise Crawford

My cleaner Krasimira is excellent, she does a great job and uses her initiative to take on a new bit of the house that needs a bit of a spring clean every now and then. I am very happy with the job she does and I always look forward to coming home after she’s been.

Kameliya is very personable, prompt and an excellent cleaner. If there are any problems, she always communicates them well. Administration and management support – cover has promptly been arranged when needed and the replacement cleaner was of an equally high standard

Dora is a very decent cleaner, sincere character and I would rate her as 10 out of 10.
I am very happy with your care. The few issues and questions I had were punctually decided. I would use you again (I am in fact) and have recommended your company to a few friends.
Maria Dos Santos

Sorry I haven’t got time to go into lots of detail but I am very happy with Margarita’s cleaning & always found your company helpful, professional & supportive.
KR
Rhiannon Davies

Our current cleaner Rositsa is very good. She is friendly and has a good attitude. She takes on board comments and is professional with her work.
Administration and management support – Helpful staff and I think there has been an improvement in administration and communication.
I am happy with the service provided so far. I think a supervisor should visit the premises and monitor the cleaners work every 6-9 months to ensure that standards are kept.
Angela Cummins

Nadia is great! She is reliable, fast, efficient, and effective.
Leslie Johnson

Basically, you are brilliant in every way and we have recommended you to friends – most cleaning firms we have used in the past have been appalling….
Rob Partridge

The cleaning operatives are great in my experience. Admin and management support seem good. I’ve used the company for many years and am satisfied. I would and have continued to use your services.
John McCarthy

Our cleaning lady Villi is very reliable and does a fantastic job at tidying our flat, her ironing is brilliant and she seems to get a lot done in her 2 hours.
Kate Dargie

Our cleaner – Daniela is fantastic. She does a really good job. She makes a big difference to our life. Also she is a great ironer.
Emma Pocock

You guys are great and I have a recurring contract so I use you once every two weeks. It’s excellent. Thanks!
Michael Jelen

Rossi has been absolutely wonderful and none of us has any complaints on the quality of her work. The flat is always impeccable when she is done and she has always been very pleasant and friendly in our interactions with her.
We have had no issues with the admin and management support. If anything, I am impressed with their timeliness and thoroughness. We have on a couple of occasions had issues with the key (our fault entirely!) and the staff’s flexibility in dealing with this has been commendable and very appreciated.
Audrey Seynhaeve

Our cleaner Marya is really good.
The management support is perfect, always there when you need someone.
The company, in general, seems well managed and the service is very good.
Caroline

Cleaners are pretty good and the head office helped me much and they are very responsible.
Caroline West

My regular cleaner is Lyubka and I think she is fantastic! I would be very disappointed if she left. The cleaning is of a very high standard and any tasks I ask are always done. Please do let her know!
I am happy with the responsiveness of the office and if I ask for any additional services my requests are always dealt with well.
Nicky

Excellent, had the same cleaner since the beginning, great to have consistency. She works very hard and we are very pleased. The administration is excellent, no problem when organising holiday cover replacement cleaner, all organised and taken care of.
Fantastic service, no recommendations. Victoria Alley

Cleaner is fantastic. Very happy with Minka’s service thus far – always a thorough job and reliably arrives on the day expected. I also like that she tidies up and doesn’t just clean around when there are items out and about!
Charlotte Young

Hi there,
Donka, our cleaner is excellent. It’s always a pleasure to come home on a Friday afternoon after she’s been. She uses a lot of initiative – for example, when I forget to leave the bedding out for her to change the sheets, she finds it in the drawer and does it anyway.
She also cleaned out the whole freezer and fridge the other week (which I was expecting to do myself) as I had left it to defrost so that was a brilliant surprise.
Can’t fault her at all!
Kind regards,
Ellie Tucker

Penka is punctual, reliable and trustworthy.
She does a great job every week and is part of the family.
Gill Sutton

Excellent, we are extremely happy with our current cleaner.
She is hard-working and high quality.
Kind regards, Charles

Latina, as I have said before, is the best cleaner we have ever had and we look forward to a long relationship with both her and your company.
FK Domestics Ltd is an efficient, professional and polite organisation who once again we look forward to a long relationship with.
A first class organisation who I would recommend to anyone.
I am looking to signing our year to contract.
Denise Crawford

Tanya is great, thorough and seems to spend a lot of time looking after our house (and tidying) which we really love and appreciate. We think that she’s brilliant!

Very professional clean, the house is sparkling. Anzhela is a very nice and kind person as well, which is important as you want to have a person you trust. She is very careful with things in the house, always pays attention to what we say.
We are very happy with the service.
The office staff is very professional and helpful.
Very quick with responding to emails.
I am very pleased with the general service we are getting from you.
Monica

Dinka is fantastic and if there is ever a problem, she will do her best to rectify it. I value the work she does for me enormously.
Combes, Simon – Paramount

We are extremely satisfied with our lovely cleaner who has been with us for a number of years now. No complaints at all.
Alexandra Dent

I am very satisfied with my housekeeper. You are very communicative and willing to assist.
I will continue to use your service. You provide me with girls who are punctual, reliable, honest, friendly, and very eager to learn.
Michelle

Natasha is very reliable, pleasant and polite.
Rachel Brown

I’ve used cleaning and carpet cleaning. Both are always on time and do a good job.
Administrational and management support was excellent.
Beth Pridmore

I am very happy with our new cleaner, Nellie. She is very efficient, she has done everything we have asked her for.
Sally Grover

I am completely satisfied.
Best wishes,
Rachel Henley

My cleaner Danielka is excellent. I have never been so happy with a cleaner.
I find this very professional and when I have emailed the response has been very quick.
Colette Saxby

I find Denitsa to be excellent. She is extremely professional and
conscientious. She is punctual, reliable and consistently does a great job. I feel very fortunate to have her work for me. Beverley Weber

Malvina is absolutely fantastic. We think she’s great!
Myburgh, Anna

Cleaning operatives are excellent, works on the initiative and flat always looks transformed now.
Hodges, Katherine

I am very happy with the cleaners you have provided me. They have always been efficient, timely and polite. This I feel is a reflection on your interview and vetting skills. The admin and management have always been efficient when I have needed to contact them.
Best wishes, Sarah Mcleod

Neli is wonderful, she always does a great job of making our untidy home look lovely. Generally we are very happy with her, and she is always so friendly, the kids love her! The Administration is very good, always on top of things and happy to help.
Jane McQueen

Very good and professional support from cleaner and the company.
All the best
Fatma

I am very satisfied with my current cleaner and also my previous cleaner. Generally good for the reasons outlined above and for contacting me should my cleaner be unavailable.
King, Bridget

Elena and her sister are very good. They are reliable, on time, tidy and quiet.
Administrational and management support – Good – especially helpful when I had to have locks changed as a result of keys being stolen. I will carry on using you.
Beth Seamor

Our cleaner is punctual, reliable, trustworthy, hard- working, responsive, efficient.
We have found admin and management of the service to be of the highest standard.
Efficiently run, effective and wide range of services offered. Would certainly use again and have recommended the company to others without hesitation.
Simone Gold

Anny is the best cleaner we have ever had, does an excellent job and frequently does more than is asked of her, I would highly recommend her. I’ve always received good customer service and have been notified promptly if Anny is unavailable for any reason. Good customer service with excellent cleaners. I would absolutely recommend FK to any of my friends.
Oliver Dennis

We are happy with our current cleaner. Whenever there has been an issue or we have had to make a change to our service it has been handled dry professionally and promptly.
We have enjoyed good customer service since we started with the company.
Michelle Miller

The cleaner is brilliant, she takes care of all the cleaning without reminding her. No task is a problem for her, she is a very nice lady and we trust Tanya completely.
Holiday cover easily arranged and very accommodating, also one of the best cleaning company I have used. I would definitely use your company again.
Viren Mehta

I am satisfied with all aspects of your service.
A Joannou

,
Our Cleaner is Wonderful!
I am really impressed by the whole company.
Joel Wolinsky

Our cleaner is a lovely lady, she is very nice.
Administration and management support is always excellent and very efficient.
Clare Howard

Dear FK Domestics Ltd,
We are very happy with the service we receive from you.
Didi our cleaning is excellent, we would recommend your organisation, in terms of your professional approach.
Regards
Mrs J Douglas

My only experience is of Vasilka who is a delightful lady.
Margaret Bevis

I am very happy with the service levels from our cleaning operative (Zoya).
She is diligent and very efficient and we really like her.
To be honest, your company is the only professional company I trust. You are very responsive and contact immediately in the event of any issues – so happy all round really. I would definitely not hesitate to recommend you to prospective clients. Alison

I have been using your services for about 6 months now and I have been highly satisfied with the service so far. The cleaner you had assigned to me has been good. She is very helpful and flexible. Unfortunately, she is leaving and you are assigning a new cleaner as we speak.
The information in relation to the cleaner resigning has been good. I got both an email and an SMS, which is quite helpful. After a quick conversation with your administration, it seems as if the transition is being handled well.
Christian Svendsen

All points; very good, no complaints.
And Danni our cleaner is EXCEPTIONAL – absolutely brilliant.
Roger

1. Both our cleaners have been friendly and efficient
2. My issues have been dealt with politely and quickly. Replacement cleaners, when required, have been efficiently arranged and communication has been good.
3. The company appears well run and efficient.
Carole Broome

I am very happy with your overall services.
Gina Carpenter

AM STILL USING YOU, AND WILL USE YOU AGAIN
Comtesse de Goutire Lorraine et Bar

I am more than happy to recommend your company and have indeed already passed on your details to several friends who live in London.
Claire Schoeman

Yes, so far I am pleased with m y two cleaners. They work hard and the work is good. I have no complaints at all. I also appreciate the Supervisor’s visit as this is necessary for feedback. Thank you.
Susan Mccaughley

We think that the service is good and we are very happy with our house cleaner Nadia’s work. – Jill Delaney

The services you provide are good and I am very happy with Elena my cleaner -she is reliable, trustworthy, discrete, and effective. –  Caroline Darbyshire

I am very happy with the standard of service. I am very, very pleased with Hristina, she is a very hard worker, dedicated and a nice person too. – Mary Reeves

Good service and my requirements are fully met. – Natalie Stacey

I am very happy with the service and rate it as excellent. –Adam Hanley

Yes, I am satisfied with your standards of operational support – it has been very easy to arrange a replacement cleaner where necessary, or cancel a particular week.
I would like to note that I am very impressed with our cleaner Tonya. She always cleans to a high standard, is very polite, reliable, and friendly. Please pass on my thanks, I would highly recommend her to anyone else. – Chris Byrne

I am happy with cleaner’s punctuality, timescales and operational support. I would require possibly ironing, although only if could be added on as a 30minute extra.
I would rate the services you provide as excellent. I’ve had great service from FK Domestics Ltd. Whenever I’ve needed assistance (such as last minute requests to change the time or day), they’ve always helped me out and responded really quickly. And my cleaner, Irina, is brilliant! – Leanne Beesley

My house cleaning standards are met and the cleaner is punctual. I am satisfied with the standard of operational support and the service you provide is good.  I am very happy to have Mihaela as my house cleaner.  She is very nice and does a great job. – Hollie Mann

Yes, the cleaning standards are met, thank you and I am satisfied with your standards of operational support. I could also ironing as part of the service. I would rate the services you provide as good. – Caroline David

Thank you for your email.  Kristina is a wonderful cleaner and I have always been satisfied with the standard of her work.  I was a bit unsure of taking the step of employing a cleaner, but am now very glad I did as you have provided me with such a good one.  Thank you! – Anna Wells

I would just like to express how pleased I am the issue has been resolved – I was very disappointed when I heard Svetla may be leaving. She is a lovely, hardworking lady whose work is excellent. She is a real credit to your company and I’m glad you were able to convince her to stay. Please pass on this positive feedback to her – unfortunately, due to the language barrier, I am unable to express my full thanks. – Shalini Chandru

Many thanks for arranging to send me a replacement cleaner this morning.  Asiya was punctual with a very good attitude and I am very satisfied with her work. Julie Holness

The replacement cleaner, Radostina Markova, did an excellent job yesterday – please say ‘Thank You’ to her. Can I just say how impressed myself and my husband have been with this agency and the standard of your cleaners, they have all been consistently great and the staff at the agency are very easy and pleasant to deal with. Having used several different London cleaning companies in the past I can confidently say yours is the best. Thank you all for this excellent service. Kind Regards, Colleen.

Cleaning standards are always met.  The place is always spotless after being cleaned and I have been extremely happy. Our cleaner is always punctual.  Anytime she is not able to attend or is only able to attend at a different time I am given plenty of notice.  In addition, both the cleaner and the company are extremely helpful in either scheduling an alternative day or finding a replacement cleaner. Yes, the company keeps in regular contact and there is plenty of opportunity for feedback. Have you provided me with a good service? Absolutely.  Overall the experience in working with FK Domestics Ltd has been fabulous and I would gladly recommend them and their staff to anyone. – Dean Madsen

Excellent, very happy with arrangements and like that you use text messages to update if a cleaner is away and a replacement needed. – Nicola Hartley

Yes, you have provided excellent services (always). – Kjetil Johansen

You have provided me with a good service. – Ashif Velji

The cleaning service is excellent. – Emily Kate Stephens

Stella (Stiliyana) is amazing. I’m not sure how I coped without her before now. Her quality of work, her pleasant attitude and efficiency make her an absolute pleasure to have around. – Joanna Coelho

I would rate the service you provide as excellent. – Caroline Martins-Ojo

Good service! No suggestions to improve at the moment. – Frances Housden

The level of service is good and I would require some ironing as well. – Supriya Malhotra

I must say, I arrived home last night and was SOOOO impressed with the cleaning standard. – Annali du Toit

It is excellent – everything is always resolved quickly and efficiently. Rachael Snaith

Excellent services, thank you. – Bryony Dean Franklin

Services provided are excellent. My cleaner, Svetlana, is a wonderful lady and I am very grateful for her help! – Rebecca Rose

Very good services and I would use your carpet cleaning service as well. – Alexandra Dent

Excellent service, no current suggestions for improvement – Katherine Murdie

I am happy with your service. I am very happy with Lalka, who is always polite and a good worker – Sylvia Debreczeny

Very Good – cleaners are punctual and standards of operational support are satisfying. – Ayla Hamouieh

Excellent! My cleaner is perfect for cleaning. – Ahmed Maged Elsayed

Excellent domestic cleaning service, everything is as I wished it to be – K. Y.

Thank you for sending me a lovely person, Iliana is helpful and hard working and trustworthy, she has come in even when she has not been well.  I would not like to lose her. – Nadeem Mir

I am happy with the cleaning service, thanks. – Max Beg

We have been very happy with the house cleaning service you have provided as an agent, and the professional, thorough service provided by the two domestics (please feel free to quote me). Many thanks, Samantha Dorney-Smith

I would rate the cleaning services you provide as good as I am happy with it. – Max Beg

Thank you for sending me a lovely person, Iliana is helpful and hard working and trustworthy, she has come in even when she has not been well.  I would not like to lose her. – Nadeem Mir

Very happy with the level of domestic cleaning service over the past few years. Flexible to suit my needs and good work. Thanks. – Gary Sandler

I am satisfied with your cleaning service and at the moment do not require any further services, although I may do in the future, particularly window cleaning.
I particularly like the fact that you provide training to your house cleaners before they start. I liked Tatyana’s niece who worked here when Tatyana was away but I would not like a substitute cleaner unless I had met them beforehand. This is because I am normally at work and need to trust the person who works here.
I am happy with Tatyana who is very reliable and a good cleaner. Let me know if I can help further. – Elaine Rassaby

Good service – my cleaning standards, agreed timescales are met and I am satisfied with your standards of operational support. – Siobhan Barnett

You provide excellent domestic cleaning services, thank you. – Kate Clayton

I would rate the services you provide as good as I am happy with it. – Angus Roy

Excellent service – Dora is one of the best house cleaners we have ever had!!! – Nick Robinson

Excellent service and I am entirely satisfied with it. – Laura Perrin

The standard of services provided is good and it’s fine as it is. – Marinette Somerville

Excellent service – my cleaning standards are met, cleaners are punctual, agreed timescales are met and I am satisfied with your standards of operational support. – Sarah Durrani

Very good service and totally satisfied with the standard – Cris Benn

Are my cleaning standards met? Yes, they are. I use the window and carpet cleaning service as well. All the services you provide are excellent. I think it’s really good as it is, so nothing comes to mind how you can improve your service. – Beth Pridmore

Are my cleaning standards met, are your cleaners punctual, are our agreed timescales met, are you satisfied with our standards of operational support? The answer is yes. You have provided me with a good service. – Gary Waltham

The house cleaning service is good and my standards are met. – Sharon Man

I am very happy with the house cleaning service, it is excellent. – Laura Martin-Clark

The service is excellent and I am satisfied with everything. – Matthew Webb

Just to say that we couldn’t be happier with our cleaner Ganka or your company.  Very impressed all round and it makes a big difference to our hectic lives. – Natasha Harvey

What can I say, Teodora, I am so glad that it is FK Domestics Ltd who is taking care of our cleaning needs. Thanks again. Best regards. Kjetil Johansen

We have been very satisfied with your service. We’ve been disappointed with the lack of reliability and general service from others in the past. As I am the main contact, I’ve been really impressed with the communication from FK Domestics Ltd. It seems staff are all very well trained in customer relations and general account management. We also appreciate you asking us, as your clients, for feedback and suggestions for any improvements. We are very happy with your service and will continue to use you indefinitely. Thanks, Donna
– Mark Boulle

I’m really sorry but I have forgotten the name of my cleaner, and I deleted the text so if you could let me know then that would be great.
My cleaner is great, she turns up on time, stays for the entire time, last week I came back and she was ironing and although I said she could go, she insisted on finishing what she was doing, which I thought was really professional. She also uses her own initiative and I have found kitchen cupboards cleaned, which I haven’t asked for but really appreciated.
She also does ironing which she does really well, and always seem to get through a big pile and does cleaning as well.
The only criticism is that her English isn’t great, and sometimes I want to explain that there is a big basket of Ironing and I don’t expect her to finish the lot but if she can do whatever she can in the remaining time. But generally, we can make each other understand what we are saying.
I have had cleaners over the years intermittently and they all start off well but then gradually do less and less, I have not found this with my cleaner, her standard has stayed the same and is excellent, I hope this continues.
The admin staff, have been excellent as well, overall I am very pleased with the service I have received from FK Domestics Ltd cleaning company. So thanks and keep up the good work.
Ps, you can use my comments on the website, re-phrase it if you want  if it doesn’t read well. – Angela Cole

Initially I encountered some problems receiving a late notice on an invoice I had already paid. This was easily sorted and staff were polite and professional, therefore no complaints. – S.H.

Yes, your staff is always punctual, my cleaning standards are always met. I am satisfied with your standards of administration. – Victoria Wilson

Yes. I am very pleased with the quality of service. – Annalisa Tulipano

Yes, everything is very good. – A. Joannou

Yes, staff is punctual, cleaning standards agreed timescales are met. I am satisfied with your standards of administration and you have provided you me a good domestic cleaning service. – Matthew Brown

I am satisfied with everything, thank you. – Baron Caroline

Just to let you know that I am very happy with the domestic cleaning service and Tatiana is great, hardworking and reliable. I am aware that I am coming to the end of my contract and that we should arrange to renew it. – Elaine Rassaby

Yes, your staff is always punctual, my cleaning standards are always met. I am satisfied with your standards of administration. Prompt reply from all emails I send. The domestic cleaning service is brilliant. – Ellie Smith

I am satisfied with your standards of administration and you have provided me with a good service. – Cris Benn

Yes, my cleaning standards are met – every time I request something different done, it is done without fail. You have provided me with a good service, thanks. – Tina Crudgington

Yes, I am happy with the service. –  Andy Sparkes

Thanks for asking. Answers as follows:
Yes, domestic cleaners are punctual, my domestic cleaning standards agreed timescales are met. I am satisfied with your standards of administration and you have provided you me a good service. – Dave Wearing

Overall, my domestic cleaner Nadia is doing a superb job, and I am extremely pleased with her professionalism and the standard of the services she is providing. This is the best cleaning service I have ever received. – M. L. (client permitted the use of initials of name only)

Yes, I am satisfied with the service. – Steven Pearsall

Spaska has always been punctual and reliable.  We are very very happy with her.  My husband and I are extremely happy with her cleaning standards. Agreed timescales are absolutely met. I don’t require any other services from our Company at the moment, but we are really happy with your company and your domestic cleaning services. – Sophia Anderson

Yes, you have provided me with a good service. – Bryony Franklin

Yes, I feel you supply a good level of service as I am satisfied with everything so far. – Debra Mehmet

Your staff is punctual and my cleaning standards are met. I am satisfied with your standards of administration. – Roule Jones

I just wanted to say that Pavlina did a great job yesterday and that she did do everything I asked. I am very happy indeed. I would very much appreciate it if you could let her know on my behalf. Many thanks, Aphrodite

The staff is punctual. My cleaning standards are met and your standards of administration are also good. – Michelle Guralnick

Yes, you have provided me with a good service, I am satisfied with it. – Clyde Tabiner

Hi Manuela – no need to fill out the below, it is an excellent service, my flat is cleaned to a very high standard, couldn’t ask for anything more – many thanks – William Frost

Yes, Tzarina has been very punctual. She is an industrious young lady and charming and friendly.  She is also willing to listen and learn, and has a good sense of humour – we have very pleased indeed with her.  We have now entrusted her with the keys.Excellent service so far.  – C. R. (client permitted the use of initials of name only)

Yes, Tzarina has been very punctual. She is an industrious young lady and charming and friendly.  She is also willing to listen and learn, and has a good sense of humour – we have very pleased indeed with her.  We have now entrusted her with the keys.Excellent service so far.  – C. R. (client permitted the use of initials of name only)

Yes, my cleaning standards, agreed timescales are met. I might require a carpet cleaning services from your Company. I am satisfied with your standards of administration – Silje Aubert

So far you have provided me with a good service, and I am happy with the standard. – Andy Sparkes

I am satisfied with staff’s punctuality and cleaning standard. Operational support is also good. – Xavier Kreiss

Please see answers below
Is our staff punctual? – Yes
Are your cleaning standards met? – Yes – excellent
Are our agreed timescales met? – Yes
Are you satisfied with our standards of the administration? – Yes
Have we provided you with a good service? – Yes – excellent – Ed  O’Callaghan

Yes, my current cleaner Hristina is very punctual, very good at her job, reliable, honest and works hard. – Ruth Hurley

Your admin/office has always been extremely helpful & diligent. Have had a few issues with the cleaner though I saw a difference last week after you had passed on my comments. – Rhiannon Davies

Hello, Answers as follows:
Cleaners are very punctual. Actually never been late.
Yes – overall I am very happy with the cleaning standard
I am very happy with the operational support – emails are answered promptly and concisely.
My husband and I are very pleased with the service provided overall with FK Domestics Ltd. Staff are friendly and punctual, work is done to a high standard. The administration side of the business is obviously well run also. I give permission for my comments to be posted to your site – however, I do not give permission for my name to appear in conjunction with my comments. Thank you kindly. – S. S.

Yes, your staff is punctual, cleaning standards are met, I am satisfied with your standards of administration. – Henny Dovland

Thank you for letting me know about Daniela. I will be fine to go without a cleaner and look forward to her return on 11th January.  She has been a wonderful help to me over these past few months and her standard of work is really high.  Thank you for your recommendation.
Happy Christmas, Jane

Yes, I am very happy with the cleaning lady. Thank you for your reply. Regards, Sarah Fairleigh

Dear FK Domestics Ltd
I am sending you a cheque today for the payment of May/June/July commission. Please send me notice of next due Invoice. Yes, thank you, I have received your referral cheque. I am extremely happy with Vanya’s services. She is a lovely person and a great cleaner. Regards, Vanessa Forsyth

Hi, Just a quick email to inform you that Ivelina did a great job on Friday.
We look forward to having her as our cleaner for the foreseeable future.
She will be doing 2 hours every Thursday from now on. I have received the welcome pack and will send off the form to you this afternoon. Kind regards, Stephen Gibbons

Thanks for cancelling today. I’m absolutely happy with Tony. Every time I get luckier, it seems. – Barbara Fasolo

In general, I am very happy with Sabka’s service. – Erlend Prestgard

Thank you for arranging Sofia to return to my flat last week. After her second visit, my apartment was very clean. It’s probably never been quite so clean! Thanks again. Regards, Craig I Milne

Thanks for the update. I’d also like to quickly mention that I was particularly impressed with Bobi’s replacement yesterday.  The amount of work she completed in 3 hours far outweighed that normally done by Bobi – moving forwards, I’d like to run to a list of jobs that Bobi should complete on a 2 weekly basis. – Rob Bartlett

OK, appreciate the quick reply. Marianna who cleans our house every Thursday afternoon is doing a very good job! – Helen Downes

Sabka is very good indeed, reliable, trustworthy and above all an excellent cleaner. She’s very thorough and everything is always sparkling after she’s been. I think your service is excellent – you were very quick and the whole process was straightforward. Thanks very much. – Kate Mathias